Should Homeowners Consider Customer Service When Choosing A Restoration Company?

11/23/2020 (Permalink)

The ducts in the basement are charred due to the fire in the homeowner's oil furnace.

The fire trucks have left.  Your insurance claim has been filed.  You feel overwhelmed.  And you just want to get your life back to normal as quickly as possible.  This may tempt you to sign a contract with the first person who says they can do the job.  The problem is that not all restoration companies are created equally when it comes to skills and customer service.

At SERVPRO of Lexington/Thomasville, we understand we are only as good as our last job.  That’s why we strive for exceptional customer service each and every time our phone rings.  And how do we do this, you may as?

• We are continually training. Our employees are required to stay up-to-date on training
• We use the latest equipment to ensure we can get you back into your home as quickly as possible
• We understand we are only as good as our last job. So, we focus on providing the best possible customer service.

Remember, you can choose whomever you wish to repair and restore your home, so pick the experts of SERVPRO of Lexington/Thomasville.  Give us a call at 336-224-2565, and we can make your fire damage "Like it never even happened."®