Why do the technicians need access to my Thomasville home or business?

3/16/2020 (Permalink)

The latex paint on the drywall can peel andl and bubble due to water behind the paint.

When an emergency call comes in regarding water damage, our highly trained team of professionals will arrive on-site day or night to start emergency services. Usually, the home or business owner is there. But why do the techs need access to my home or business even when I may not be there?
We understand that regardless of the damage to your property, life must go on. You may have to return to work, go to scheduled appointments or other things that take you away from your property. Our team at SERVPRO of Lexington/Thomasville will work closely with property owners to try to schedule work around their schedule, but sometimes that is not possible. Drying a structure is a science. Several factors can affect the drying process, such as humidity, material damaged, and amount of water. SO, our team must closely monitor the drying equipment to ensure the drying process is proceeding correctly.
But rest assured all of the employees have been vetted and will only visit the area of your property where our equipment is stationed or damaged has occurred. If you like to learn more about SERVPRO of Lexington/Thomasville or schedule your free estimate, give us a call at 336-224-2565 today!