Understand the Water Loss in Your Welcome Home

9/7/2018 (Permalink)

Imagine you came home from work to discover your upstairs washing machine leaked and now your downstairs is flooded, and your ceiling is collapsing.  You call your insurance agent and they tell you to call the trusted professionals at SERVPRO of Lexington/Thomasville.  When our team of highly trained technicians enter your Welcome home, they will begin the to document the water loss, what areas of the home and property and what needs to be done to bring your home back to preloss conditions.

Once any standing water is removed our team will use a variety of tools to determine moisture in the affected areas of the structure, so we can determine the placement of equipment.  Some of the types of equipment used to determine how far the water traveled are moisture meters (penetrating and non-penetrating), thermal imaging cameras, infrared thermometers, hygrometer and borescopes just to name a few. All these items are used to determine the best possible plan to dry your home.

As you can see the restoration process relies more on science than ever before.  The strategic decisions made as the drying process progresses are critical to making your house a home again.  Please give us a call at 336-224-2565 if you or your family experiences a water loss.  We are available 24 hours a day to make it “Like it never even happened”.